Shipping policy

Shipping Policy

Thank you for shopping with Drivio! We strive to provide a smooth and reliable shipping experience. Please review our policy below:

Processing Time

Orders are typically processed within 1–5 business days after purchase. Once shipped, the delivery time will vary based on your location and the product ordered.

Estimated Shipping Times

• Domestic & International Orders: Delivery may take between 7–20 business days, though in rare cases it may take longer due to customs, transit delays, or high demand.

No Tracking Code Available

At this time, we do not provide individual tracking codes for shipments. We understand this may cause concern and we’re here to help if any issues arise.

Missing or Delayed Orders

If 75 days or more have passed since your order was placed and you have not received your package, please reach out to us.

Contact us at: driviostore@gmail.com
Include the following in your message:

• Your order number

• Any proof you can provide that the package has not arrived (such as screenshots of delivery history, confirmation emails, or other relevant documentation)

The more proof you provide, the quicker we can verify and resolve your case.

Once we confirm that your order has not been delivered, we will work quickly to resolve the issue — either by resending the item or issuing a refund.

Incorrect Address Disclaimer

Please ensure that your shipping address is correct when placing your order. We are not responsible for orders that are undeliverable due to incorrect or incomplete addresses.

Customs, Duties & Taxes

Drivio is not liable for any customs fees, duties, or taxes that may apply to international shipments. These are the responsibility of the customer.